As soon as you visit our website knit-ted.com or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on March 8th, 2023.

When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.

Who uses your data?
Knit-ted B.V. is responsible for the website knit-ted.com and therefore the responsible organization for the use of your personal data as described in this privacy statement. The full details are:

Knit-ted B.V.
Generaal Vetterstraat 77C
1059 BT Amsterdam
CoC no: 34380027

Whose data do we use?
We process the personal data of everyone who has ever contact with us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.

How do we get your data?
We receive the data directly from you as soon as you:
- Visit our website and allowed us via the cookie pop-up to collect cookie information
- Create an account
- Fill in data on our website

What data do we use?
We use the following data:
- Name
- Address or business address
- Delivery address
- E-mail address
- Telephone number
- Payment details
- Age

What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
- We use your data because we want to give you the best service as a customer and we can’t do that without information

Registration
Certain parts of our webshop require you to register first. After registration, we will use your chosen username to store your personal data. We keep this
information so that you do not have to fill it in again each time and so that we can contact you within the framework of the execution of the agreement.

Order handling
When you place an order with us, we use your personal data to process it. If necessary for proper handling we may also provide you personal information to third parties. You can read more about this later in this privacy statement.

Newsletter
We offer a weekly newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your e-mail address will automatically be added to the list of subscribers.

Advertising
In addition to the information on our website, we can also inform you about our new products and services by email and via social media.

Google Analytics
We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processing agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally, we let the IP addresses anonymize.

How long do we keep your data?
We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we store your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purpose and to handle any complains or legal matters. If you want to know more about how long we store specific data about you, please contact us.

Who do we share your data with?
We will not provide the data linked to your user name to third parties, unless this is necessary within the framework of the execution of the agreement you enter into with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we may hand over personal data to the competent authorities.

We may pass on your data to our partners. These partners are involved in the execution of the agreement. These partners are (also) established outside the EU. We have strict agreements with them to comply with the European privacy rules. We therefore separately ask for your explicit consent before they receive your data. Social media buttons are included in our webshop. These buttons are used by the managers of these services to collect your personal data.

Where do we store your data?
We process your data within the European Economic Area. This means that we also store your data within the EEA. If you have any questions about his, please feel free to contact us.

How safe is your data with us
We have done a lot to protect your data as well as possible, both organizationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data does not end up in the hands of others. Your data therefore is safe with us. We also ensure that your data is only used by people who have received permission from us. If you have any questions about the specific method of securing, please contact us.

What cookies do we use?
Our webshop uses cookies. Cookies are also placed by third parties that are enabled by us. When you visit our webshop for the first time, a message will be displayed explaining why we use cookies. Your further use of our webshop we interpret as permission for this use of cookies. You are free to disable cookies through your browser. However, please note that it is possible that our website may not function optimally. We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies themselves when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these may change regularly). Read more about the cookies we use on our Cookie policy page.

What about third party websites?
This privacy statement does not apply to third party websites that are linked to our webshop. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statements of these websites before using them.

Inspection and modification of your data
If you have any questions about our privacy policy or if you have questions about accessing and changing (or deleting) your personal data, feel free to contact us on support@knit-ted.com. You can also send us a request to view, change or remove these data. You can also submit a request to request a data export for data that we use with your permission, or indicate, with reasons, that you wish us to restrict the processing of personal data. In order to prevent misuse, we may ask you to identify yourself adequately. If it concerns access to personal data linked to a cookie, you must send us a copy of the cookie in question. You can find this in the settings of your browser. If the data is not correct, you can ask us to change or remove the data.

Authority Personal Data
Of course we will be happy to help you if you have any complaints about the processing of your personal data. Pursuant to the privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against this processing of personal data. You can contact the Personal Data Authority for this purpose.